recording about suspending social security number press 1

#RECORDING ABOUT SUSPENDING SOCIAL SECURITY NUMBER PRESS 1 HOW TO#

Step 1Ĭall Direct Express Customer Service toll-free at 1-88 (Customer service agents are available 24 hours a day, 7 days a week) Step 2įor English, (press 1), for Spanish (Press 2), for all other languages (press 3) Step 3

We have provided a step-by-step process below on how to speak to a live person. If you are having a hard time contacting a human at Direct Express, we can help. How to Reach a Live Person at Direct Express If you have other questions about the Direct Express debit MasterCard that is not mentioned above, you can get help with customer service when you speak to a live person. If you cannot wait 10 days and want your card sooner, you can speed up the process by paying for expedited shipping with a tracking number. Second, it takes about 10 days to get your new card so the sooner you call, the faster you are close to getting your replacement card. This will prevent any further transactions from posting to your account while you wait for your new card. If your debit card is lost or stolen, you should call customer service right away.įirst, this is important because it will allow Direct Express to take immediate action to de-activate your card. If you fail to return it within 10 days, your case will not be processed any further.īe aware that the dispute process takes time.Īfter you report it and complete the fraud packet, it can take anywhere from 45 days to 90 days to get it resolved. You then have 10 days to complete that packet and return it to Direct Express. If you have fraudulent transactions on your debit card that you are sure you did not make or authorize, you should call customer service right away. This is the number one reason most cardholders call customer service. Instead, we have gone through them and identified the top 4 issues people call customer service about and what you should know before you call. We are not going to ask you to read all the comments to discover these tips and recommendations. While you will read about frustrations people are having with customer service, you will also find that there are tips, advice, and suggestions about what to expect when you call customer service and how to prepare before you call. Most of the comments are about their experiences with customer service. If you scroll down to the comments section of this article, you will find that there are a lot of comments from Direct Express cardholders. What You Should Know Before Calling Direct Express

Some consumers that have had a bad experience with Cash Direct Express are calling the government-issued card service to complain.Īs a result, some callers may be complaining online about Direct Express when they are actually venting about Cash Direct Express. That company is not affiliated with the government-issued Direct Express Card.

It is important to note that Direct Express is NOT the same as Cash Direct Express, which is a different company running a payday loan service. Hold Times May be Longīe aware that hold times can be long, with some customers reporting a 30-minute or more wait time before they are able to talk to a live person. Next, you will be required to enter your Direct Express Card Number or Social Security Number.įollow the prompts to be transferred to a customer service representative. Live Customer Service is available from Monday – Friday: 7 am – 7 pm CST.įirst, dial the customer support toll-free number at 88.įor the hearing impaired: 1-86. For tips on how to reach a live person, scroll down below. Here is the phone number for Direct Express. How to Reach a Live Person at Direct Expressĭirect Express Customer Service Phone Number.Direct Express Customer Service Phone Number.

#RECORDING ABOUT SUSPENDING SOCIAL SECURITY NUMBER PRESS 1 HOW TO#

Recording about suspending social security number press 1